Terms and Conditions
Effective Date: January 1, 2026
Welcome to Trash Wizard Junk Removal (“Trash Wizard,” “Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website located at https://worcestermajunkremoval.com/ and our junk removal services.
By accessing our website or booking our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
1. Company Information
Trash Wizard Junk Removal
210 Park Ave Suite 109
Worcester, MA 01609
Phone: 774-703-4293
Email: [email protected]
2. Eligibility
You must be at least 18 years old to use our website or book our services. By using our services, you represent and warrant that you are 18 years of age or older and legally capable of entering into a binding agreement.
3. Services
Trash Wizard provides junk removal, hauling, cleanout, and related services in Worcester, MA and surrounding areas.
All services are subject to availability and acceptance. We reserve the right to refuse service at our discretion.
4. Estimates and Pricing
Estimates provided online, by phone, or in person are non-binding until confirmed on-site.
Final pricing is based on volume, weight, labor, accessibility, and disposal fees.
Additional charges may apply for hazardous materials, heavy items, excessive labor, or special handling requirements.
Payment is due upon completion of service unless otherwise agreed in writing.
We accept approved payment methods as communicated at the time of service.
5. Cancellations and Rescheduling
Customers must provide reasonable notice for cancellations or rescheduling.
Same-day cancellations may be subject to a cancellation fee.
We reserve the right to reschedule services due to weather, safety concerns, or unforeseen circumstances.
6. Customer Responsibilities
By booking service, you agree:
You have the legal right to dispose of all items being removed.
Items do not contain hazardous, toxic, or illegal materials unless previously disclosed and approved.
The service area is safe and accessible.
Pets and children will be secured during service.
Trash Wizard reserves the right to refuse removal of materials deemed unsafe or prohibited by law.
7. Prohibited Items
Unless specifically agreed upon, we do not accept:
Hazardous waste
Chemicals or solvents
Asbestos
Medical or biohazard materials
Flammable liquids
Explosives
Illegal items
If prohibited items are discovered, additional fees may apply or service may be refused.
8. SMS Communications & Consent
By providing your phone number through our website, scheduling system, or directly to our team, you consent to receive text messages from Trash Wizard Junk Removal. These may include:
Appointment confirmations
Service reminders
Job updates
Follow-up communications
Promotional or marketing messages (if applicable)
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message & Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP to any message you receive from us.
After you send STOP, you may receive one final confirmation message confirming your opt-out. After that, you will no longer receive SMS messages from us unless you opt back in.
For help, reply HELP or contact us at:
774-703-4293
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
9. Limitation of Liability
To the fullest extent permitted by law:
Trash Wizard is not liable for indirect, incidental, or consequential damages.
Our liability for any claim related to services shall not exceed the amount paid for the specific service in question.
We are not responsible for pre-existing damage to property.
Minor scuffs or cosmetic marks resulting from normal removal efforts may occur despite reasonable care.
10. Property Damage
While we take reasonable precautions, junk removal involves physical labor and movement of large items. Customers are responsible for:
Informing us of fragile property or special conditions.
Clearing pathways before arrival.
Any claims for damage must be reported within 48 hours of service.
11. Website Use
By using our website, you agree:
Not to use the website for unlawful purposes.
Not to attempt to disrupt website functionality.
Not to copy, distribute, or misuse website content without permission.
All website content is the property of Trash Wizard Junk Removal.
12. Privacy
Your use of our website and services is also governed by our Privacy Policy available on our website.
13. Indemnification
You agree to indemnify and hold harmless Trash Wizard Junk Removal from any claims, damages, liabilities, or expenses arising from:
Your violation of these Terms
Disposal of unauthorized or illegal materials
Misrepresentation of ownership of items
14. Governing Law
These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts. Any disputes shall be resolved in the appropriate courts located in Massachusetts.
15. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised effective date.
16. Contact Us
Trash Wizard Junk Removal
210 Park Ave Suite 109
Worcester, MA 01609
Phone: 774-703-4293
Email: [email protected]
Website: https://worcestermajunkremoval.com/